1. Who We Are
This Privacy Policy describes how Ispot Homes LLC ("Ispot Homes," "we," "our," or "us") collects, uses, and shares information about you when you visit our website at ispothomes.com or contact us through our forms.
We are a real estate investment company that purchases homes directly from sellers and works with licensed real estate professionals across Florida, Ohio, Michigan, and other markets.
2. Information We Collect
We collect information you provide to us directly, including when you fill out a form on our website:
- Name
- Email address
- Phone number
- Property address
- Your described situation or notes about the property
- Any other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, including IP address, browser type, referring pages, and time of visit. This information is used solely for site performance and analytics purposes.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and evaluate your property
- Contact you about your submission, including by phone call, email, or SMS text message
- Send appointment confirmations, reminders, and other transactional messages related to your inquiry
- Send marketing messages about special offers or services, if you have provided separate consent to receive them
- Improve our website and business operations
- Comply with applicable law
4. Text Message Communications (SMS)
By providing your phone number and checking the applicable consent checkbox(es) on our form, you authorize Ispot Homes LLC to contact you by SMS text message at the phone number provided. The following terms apply:
- Transactional messages: If you consent to transactional messages, you may receive non-marketing texts regarding alerts, appointment confirmations, and reminders. Message frequency varies.
- Marketing messages: If you consent to marketing messages, you may receive texts about special offers, discounts, and service updates. Message frequency may vary.
- Message and data rates may apply to all SMS communications.
- Text HELP at any time for assistance.
- Text STOP at any time to unsubscribe from all SMS messages. You will receive a confirmation and no further messages will be sent.
- Consent to receive SMS messages is not a condition of any purchase or transaction.
- We do not share your phone number or SMS consent with third parties for their marketing purposes.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business (such as form processing services), subject to confidentiality agreements
- Title companies or escrow agents involved in a transaction you have agreed to
- Legal authorities, if required by law or to protect our rights
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you ask us to delete your information and we are not legally required to retain it, we will do so promptly.
7. Your Choices
You may request to access, correct, or delete your personal information by contacting us using the information below. You may also opt out of SMS communications at any time by texting STOP to the number from which you received the message.
8. Security
We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: julian@ispothomes.com
Website: ispothomes.com